Refund & Access Policy

This policy explains how access to the Power Recruiter course is provided, and the terms that apply to refunds. By enrolling in Power Recruiter, you agree to this policy.

Your Access

Power Recruiter is a digital course delivered online. Once your enrolment is confirmed and payment is received, you are given immediate access to the course content through your account.

You receive lifetime access to the modules and lessons included in your purchase, along with any future updates to that content, for as long as the course is offered. If your purchase includes the Templates Pack, the templates are yours to download and keep.

Access is granted to you personally. Your login and the course materials are for your own individual use, and may not be shared, resold, copied, or distributed to anyone else.

Payment Plans

If you choose to pay in instalments, you are agreeing to pay each instalment on its scheduled date, and choosing a payment plan is a commitment to the full purchase price. Where a scheduled payment fails, access may be paused until your account is brought up to date. If a refund is issued under the guarantee below, any remaining scheduled instalments will be cancelled.

Our 7-Day “Watch Module 1” Guarantee

We want you to feel confident enrolling, so the course comes with a 7-day guarantee. Here is how it works:

• You have 7 days from the date of purchase to decide.
• Go through Module 1. If the course is not right for you, you can request a full refund of the course price.
• To qualify, your request must be made within 7 days of purchase, and your account must not have progressed beyond Module 1 of the course.

Because the course is delivered through our online learning platform, we can see how many modules and lessons each account has completed. Requests that are made within the 7 days and have not gone past Module 1 will be refunded in full.

How to Request a Refund

Email us at support@powerrecruit.com.au within 7 days of your purchase, and include:

1. The name and email address you used to enrol.
2. Your order or receipt number.

Example: “Hi, I’d like to use the 7-day guarantee. My name is Jane Smith, I enrolled on 3 July with the email jane@example.com, order #12345.”

We will confirm your progress on the platform. If your request meets the terms above, we will process your refund to your original payment method within 5 business days. Your course access will end once the refund is issued, and if you are on a payment plan, any remaining instalments will be cancelled.

Templates

The Templates Pack is downloadable and yours to keep, so it is not covered by the guarantee. Templates-only purchases, and the templates portion of the Course + Templates bundle, are non-refundable once access has been granted.

After the Guarantee Period

After the 7-day guarantee period has passed, or once an account has progressed beyond Module 1, all sales are final and we do not offer refunds, except where required by law.

Nothing in this policy limits your rights under the Australian Consumer Law. Our course comes with guarantees that cannot be excluded under the Australian Consumer Law. If there is a major failure with the course, you may be entitled to a remedy. If you believe the course has a significant problem, please contact us and we will work with you to make it right.

If you have been charged in error, please contact us within a reasonable time and we will review it.

Contact

If you have any questions about this policy, please contact us at:

Power Recruiter
support@powerrecruit.com.au